Wednesday, June 04, 2008

A "Welfare" Company

How does a company become great? As in, how does it get repeat, loyal customers who keep on coming back to buy the same stuff from the company? Not only that, these loyal customers pass the good word to their friends and loved ones that the company provides good services and products.

By keeping its staff happy and satisfied of course.

A company that keeps its staff happy and satisfied by providing attractive, proper remuneration packages. Of course a conducive working environment, a boss that doesn’t yell, curse and swear obscene profanities at the staff .

The bottomline is: A company that takes good care of its staff will be rewarded with fewer MCs, fewer resignations. Staff that feels happy and satisfied about being well-treated by the company will in turn provide good service to the company’s customers.

Unfortunately, many companies in Singapore especially local SMEs, don’t really give a rat’s ass about keeping its staff happy and satisfied. They want to pay peanut salaries to its staff. They want to put in minimum investment in their staff and extract the maximum return possible from each staff.

It doesn’t work like that, of course. A company that pays its staff peanuts will get monkey business from its staff one way or another.

Disgruntled, disillusioned, disenchanted employees will not bother to provide quality, satisfactory services to the company’s customers. They might even seek to sabotage the company’s operations.

A staff discontented with his sucky company says, “My company is a welfare company. It is only concerned with its own welfare.”


Blogger JOEPSC said...

Such companies exist not only here, but elsewhere too, and that's why there are legal minimum wages, labour unions, etc in the west. I guess people are mostly selfish and narrow-minded, few are truly caring and mangnanimous.

Wednesday, June 4, 2008 at 4:11:00 PM GMT+8  
Blogger Mockingbird said...

To Joepsc: Amen. It's a dog-eat-dog world where every man is for himself.

Friday, June 6, 2008 at 11:03:00 AM GMT+8  
Blogger Happysurfer said...

But let's face it. Companies are there to make money first and foremost; then other areas come in second and so on. Employee welfare may be important but production is still ahead.

Thursday, June 12, 2008 at 4:05:00 PM GMT+8  

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